In the event that a desired dress is out of stock on our website, we offer a custom ordering process to ensure that you can still acquire the piece you wish to have. This process is designed to provide a seamless experience while maintaining the quality and craftsmanship that our brand is known for.

To initiate a custom order, please follow these steps:

Step 1: Contact Us

Begin by reaching out to our customer service team via email at info@vorimose.com. In your message, please include the following information:

• The name or description of the dress you are interested in.
• Your preferred size and any specific customizations you may desire.
• Your contact information for follow-up.

Step 2: Confirmation and Details

Upon receiving your inquiry, our team will confirm whether the dress can be custom ordered. We will provide you with details regarding the customization options available, estimated production time, and pricing. It is important to note that custom orders may require additional time for production, typically ranging from 2 to 3 weeks, depending on the complexity of the design.

Step 3: Payment and Order Processing

If you agree to the terms provided, we will send you an invoice for the custom order. Payment must be completed before we begin the production process. Accepted payment methods will be outlined in the invoice.

Step 4: Production and Updates

Once payment is received, your custom dress will enter the production phase. Throughout this time, we will keep you updated on the progress of your order. Should any adjustments be necessary, we will communicate with you promptly.

Step 5: Delivery

Upon completion of your custom dress, we will arrange for shipping or pickup, depending on your preference. 

We appreciate your interest in our designs and are committed to providing you with a personalized experience. Should you have any further questions regarding the custom ordering process, please do not hesitate to reach out to us at info@vorimose.com.